Customers with delayed payments that Splitgrid could not resolve in time for a payment to the supplier are listed under the Risk Report.

On the one hand, draws are shown that are delayed but did not affect a payout, and on the other hand, draws are listed that meant that a payout was not as large as agreed with the store.

A supplier receives a warning that the store has not met its obligations three business days after it is first detected and a prompt to contact the store if liquidity is expected to be restored shortly or if there is a longer slump. The system tries to catch up with the store's lagging payment for a foreseeable period of time or until the agreement is canceled by either party.